Terms and Conditions for Urban Greenspace

Welcome to Urban Greenspace! We encourage you to read the following Terms & Conditions to better understand our policies and practices before engaging in shopping, registering, or using our services. By accessing or using this website, you agree to be bound by these Terms and Conditions.

1. Definitions

• "Buyer": Any individual or entity purchasing products from Urban Greenspace.

• "Seller": Urban Greenspace or its affiliated partners offering goods or services.

• "Goods": Products and services listed for sale on our website/app.

• "List Price": The price displayed for each product on the website, subject to change.

• "Terms and Conditions": The rules outlined here and any updates applied in the future.

2. Use of Website By accessing our platform, you agree to comply with all applicable laws and regulations. We reserve the right to modify or discontinue any aspect of the website without notice. Continued use of our services indicates acceptance of the updated Terms.

3. User Eligibility Urban Greenspace services are intended for individuals capable of forming legally binding contracts under the Indian Contract Act, 1872. Individuals under 18 years of age may use the website only with the involvement of a guardian or parent.

4. Account Responsibility Users are responsible for maintaining the confidentiality of their account credentials. You are liable for all activities that occur under your account. Please ensure your registration information is accurate and updated.

5. Product Information & Descriptions We strive to maintain accurate listings and descriptions. However, we do not guarantee the completeness, reliability, or accuracy of product information. Products must be returned unused if they significantly deviate from their descriptions.

6. Pricing & Payment Prices displayed are inclusive of applicable taxes. We reserve the right to correct errors in pricing or descriptions. Full payment must be made before goods are dispatched. Cash on Delivery is available for select areas.

7. Order Acceptance & Cancellation Urban Greenspace reserves the right to accept or reject orders at its discretion. In certain cases, we may cancel orders due to pricing errors, stock issues, or account concerns, with full refund where applicable.

8. Delivery & Risk of Loss Delivery timelines are estimates and not guaranteed. Risk and title pass to the buyer upon shipment. Any damages during transit must be reported immediately.

9. Returns & Refunds If you're not satisfied with your purchase, please contact our support team within 48 hours of delivery. Products must be returned in unused condition for refunds or replacements. Refer to our Return Policy for details.

10. Intellectual Property All content on the website, including images, text, logos, and software, is owned by or licensed to Urban Greenspace and protected under copyright and trademark laws. Unauthorized use is prohibited.

11. Prohibited Activities You may not use this website to:

• Post unlawful, harmful, or misleading content

• Violate intellectual property rights

• Transmit spam, viruses, or malicious software

• Engage in activities that interfere with website functionality

12. Third-Party Links & Content Our website may contain links to external sites. Urban Greenspace is not responsible for the content or offerings of these third-party websites.

13. Force Majeure Urban Greenspace shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, strikes, or supply shortages.

14. Governing Law These Terms shall be governed in accordance with Indian law. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

15. Communication & Notices By using this website, you consent to receiving communication from us electronically. We may contact you via email, SMS, or app notifications for transactional or promotional purposes.

16. Grievance Redressal In accordance with applicable laws, you may contact our Grievance Officer for any complaints:

Grievance Officer
Urban Greenspace
Email: support@urbangreenspace.in
Phone: +91-9604640227

17. Hazardous Product Disclaimer Certain gardening products may contain chemical substances. Always follow safety instructions on packaging. Do not misuse, mix, or dispose of chemicals improperly. Prefer organic alternatives for safer gardening.

18. Final Terms Urban Greenspace reserves the right to terminate accounts, restrict access, or remove content that violates our Terms & Conditions. Continued use of our website implies ongoing consent to our policies.

Thank you for visiting Urban Greenspace. We look forward to helping you grow on your green journey!