💰 Refund Policy – Urban Greenspace

We aim to resolve every issue with a solution you’re happy with. In some cases, a refund may be the best option.

💡 When Are Refunds Issued?

Refunds are processed only if:

• The delivered item is damaged beyond recovery and cannot be replaced
  
  

• The item is out of stock, and no suitable alternative is available
  
  

• The product was lost in transit
  
  

• A pre-approved cancellation is made within the allowed timeframe
  
  

Refunds are issued at our discretion and based on a case-by-case review.

📋 Refund Process:

• Share your order number, issue details, and clear images/video within 24 hours
  
  

• We’ll review your case within 2-3 working days
  
  

• Approved refunds are processed within 7-10 business days to your original payment method
  
  

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❗ Quick Notes:

• We do not offer returns or refunds for reasons like change of mind or wrong selection.
  
  

• In case of custom orders, returns and refunds may not be applicable.
  
  

📱 WhatsApp: 91-9604640227
📧 Email: support@urbangreenspace.in
🌍 Website: www.urbangreenspace.in